How to return a product:

• In case your product is damaged in transit, you can drop us an email at info @banzaramarket.com with the image of your product and your order details (order no. etc).
• Please inform us within 24 hours of receiving the product.
• Once your return request is approved you can send us the parcel.
• Include in your package a signed letter stating the reason for your return and the original receipt.
• Return shipping charges have to be borne by the buyer.

Return Exceptions:

Banzara market does not accept returns on the following:

• Preordered or Customised Jewelry
• Nose pins
• Afghani Jewelry
• Jewelry on Offer
• In case, you inform us about the return after 24 hours of receiving it, we will not be able to accept the return request.
• The product should be in its original condition along with the tags and the packaging, it will not be returned in case of missing tags.

Refunds :

• We do not refund the original shipping and handling that you paid on the order.
• The refund amount is given to you in the form of a coupon that you can avail of to buy any other product from the website.

Cancellation Policy:

Please consider the following points in case you decide to cancel your order with us:

• As a normal order is dispatched within 24 hours of receiving the order, we only process cancellations within 4 hours of placing the order.
• Once the product is dispatched, we will not be able to process any cancellations.

suscipit tincidunt.